"Dr. Kovaleski did something I don’t think I’ve ever seen a doctor do: He actually took me to the back, showed me the equipment, showed me the coil that they were going to put in my body to block the veins. That was something I don’t think I’d ever had done before. His staff was great. The nurses, they made me feel easy. The day of the procedure, it went smoothly. You go to some practices and you feel like they’re jam-packed. There weren’t too many people there. It was very comfortable."